1. Order Processing Time (Handling Time)
Because our high-quality prescription lenses and custom rimless frames require precision craftsmanship and strict quality control, please allow us time to perfectly prepare your custom order:
- Processing Time: 3 - 5 business days (Monday to Saturday).
- Note: Orders containing high-index lenses (1.67/1.74) or intricate diamond-cut shapes enter a dedicated laboratory shaping phase to ensure zero optical deviation. Orders placed on weekends or holidays will be processed on the following business day.
2. Shipping Options & Delivery Estimates
Total Delivery Time = Processing Time (3-5 business days) + Shipping Time.
Standard Shipping (Default):Shipping Time: 8 - 10 business days.
Total Delivery Time: 11 - 15 business days.
Express Shipping (Expedited):Shipping Time: 2 - 4 business days.
Total Delivery Time: 5 - 9 business days.
3. Shipping Rates & Free Shipping Policy
Standard Shipping:FREE SHIPPING on all orders over $79.00 USD.
$8 USD will be applied for orders under $79.00 USD.
Express shipping is not available for orders under $79 USD.
4. Taxes and Duties
Sales Tax:All applicable sales taxes are already included in the retail price displayed on our product pages. You will not see any unexpected tax additions at checkout.
Customs/Import Duties:For our US customers, shipments generally do not incur additional import duties.
5. Order Tracking
Once your package is dispatched, we will automatically send you a shipping confirmation email containing your tracking number.
You can use this tracking number to monitor your package's progress in real-time.
Shipping From Address: Room A8026, 3rd Floor, Danyang International Glasses City, Chezhan Road, Development Zone, Danyang City, Jiangsu Province, China (Postcode: 212300)