At aogeeye.com, your privacy and the security of your personal data are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, register an account, or purchase our custom eyewear products.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect several types of information from and about users of our website, including:
（1）Personal Identifiers: Name, email address, shipping address, billing address, and phone number.
（2）Sensitive Health Data (Prescription Details):To craft your custom optical lenses, we collect your specific prescription parameters, pupillary distance (PD), or images of your doctor's written prescription.
（3）Technical & Usage Data:IP address, browser type, time zone, operating system, and details about how you interact with our products and landing pages (collected automatically via Shopify and tracking cookies).
2. How We Use Your Information
We use the information we collect to provide you with a seamless and secure shopping experience:
（1） To process, fulfill, custom-craft, and ship your eyewear orders.
（2）To communicate with you regarding your order status, tracking updates, or customer service inquiries.
（3） To optimize and improve our website performance, marketing campaigns, and user experience.
（4）To detect, prevent, and mitigate fraudulent transactions or security risks.
3. Payment Security & Third-Party Processors (PCI-DSS)
（1）Your security is our top priority. We do not store, view, or collect your credit card or financial payment details on our servers.All payment transactions are securely processed directly through our authorized third-party payment gateways.
（2）The transmission of your financial data is protected by industry-standard encryption. These payment processors adhere strictly to the standards set by the Payment Card Industry Data Security Standard (PCI-DSS), managed by the PCI Security Standards Council. Their use of your personal information is governed by their respective privacy policies.
4. Data Sharing with Trusted Third Parties
We do not sell, trade, or rent your personal information to outsiders. However, to complete your purchase, we must share specific data with trusted service providers:
（1）E-commerce Platform:Our store is hosted on Shopify Inc., which provides the underlying platform to sell our products.
（2）Logistics & Carriers:*Your shipping address and contact number are shared with international air freight and local delivery carriers to deliver your packages.
（3）Analytics & Marketing Tools: We utilize standard optimization tools (such as Google Analytics, Google Ads, and tracking pixels) to understand user behavior and refine our advertising.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your shopping cart sessions, recognize your preferences for future visits, and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings, though some features of our website may not function properly as a result.
6. Your Rights and Data Retention
Depending on your location (including various US state laws), you have the right to access, correct, update, or request the deletion of the personal information we hold about you. We retain your order history and prescription data only as long as necessary to provide customer support or fulfill legal and accounting obligations.
7. Contact Us
If you have any questions, concerns, or wish to exercise your data rights regarding this Privacy Policy, please feel free to reach out to our support team:
Email:service@aogeeye.com
Contact Number: (+86) 178 0502 7789
Whatsapp Business:(+86) 178 0502 7789
Company Name:Danyang City Development Zone Xinfa Eyewear Wholesale Department
Address: Room A8026, 3rd Floor, Danyang International Glasses City, Chezhan Road, Development Zone, Danyang City, Jiangsu Province, China (Postcode: 212300)